Terms of Use

Last updated: July 30, 2018

Welcome to Looké Cosmetics official website www.lookecosmetics.com (the "Site"). Looké Cosmetics (“looke”, "we" or "us") is owned and founded by PT AVO INNOVATION TECHNOLOGY. The term of "looke" in these Terms apply when we act on our own behalf as the operator site. These Terms found in this Site relating to specific functions, features as well as customer service, all considered to be part of and included in these Terms of Use (the "Terms").

Please read these Terms carefully. These Terms govern the use and the access to the Site. By accessing the Site and/or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, then you do not/stop accessing and/or using the Site.

1. General

(a) Requirements

The use of the Site and/or the Services is limited to Customer ("you") aged 17 years old and above. Customers aged under 17 years old are not eligible to access the Site unless with the involvement of a parent or guardian.

(b) Privacy

We respect your privacy. Please read more about our Privacy Policy.

2. User Content

You can submit any content (such as concept, messages, comments, photos/images, videos, text, music, sound, graphic, data, information, ideas, or other materials (collectively, “User Content”)) to us. The content will be deemed as non-proprietary and non-confidential and may be used by us, our affiliates or others without restriction. You represent and warrant that you own or otherwise you will control over the content submitted and uploaded, will not violate the rights of any third party in any way, including but not limited to the privacy rights, publicity rights, copyrights, contract rights or any intellectual property or proprietary rights.

By collecting, submitting, posting, and uploading User Content with or without being asked, through the Site or other media, you grant us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.

Your submitted User Content is not confidential, but if you want to keep it confidential, do not submit it to our Site. We also have no obligation to maintain or provide copies of any User Content. You admit that we reserve the right to modify, refuse or remove any User Content, for any reason or no reason, without prior notice.

3. Write a Review

When you write a review you are required to provide your account information – name and email address. You are responsible to keep and to maintain your account confidentiality. You are also responsible for any activities that occur under or in connection with your account. You must notify us immediately if you know or have reason to suspect that the confidentiality of your account interrupted or if your account being used without authorization.

You hereby agree to be bound by the access to the Site (whether the access or use of these with your consent or not), and you agree that we reserve the right, but not responsible, to hold and assume that the use of your account is done by your own (as long as no previous report unauthorized use of your account that has been proven) and entitled to conclude that the use/activities are performed or submitted by you or your representatives. You further agree to accept responsibility for all activities that occur with your permission or authorization to your account, or because you fail to maintain sufficient security over your account. You also agree not to register for an account on behalf of an individual other than yourself without such individual's authorization, or register for an account on behalf of any group or entity.

4. Catalogs

We provide catalogs for you to get the complete information about our product and brand. We allow you to share and to download the catalogs. All the information provided in catalogs are accurate, updated and error-free.

5. Press

You can see the collected articles or publication of our media exposure. We are only displaying the media mentioning us. You can read and/or see the full articles or publication in the subjected media. All of the articles and publication published by media. We are not responsible if there is an error occur in certain media publication.

6. Price and Product Details

We always strive to provide an accurate description, availability, and price of the product. An error may occur but we are doing our best to provide that information to be accurate, current and error-free.

The prices on our site are given in Indonesian Rupiah (Rp). Prices are subject to change if there are certain things happen. We reserve the right to change the price list at any time without giving any reason or prior notice to you.

7. Intellectual Property

The entire content available on the Site, including but not limited to trademarks, logos, features, functions, text, graphics, button icons, images, title, names, video materials, audio materials, and software (collectively, the “Content”) is own by us, our parents, subsidiaries, affiliates, partners or licensors and is protected by the copyright laws and the applicable laws in Indonesia and worldwide that protect the Content.

8. Disclaimer

  1. All results and testimonials about our products as a whole are the feedback from the user.
  2. Please read first about product information such as labelling and ingredients. We are not responsible if you have any allergic or sensitive to certain ingredients.
  3. We've been working to display the color that matches the original color on the packaging. The original color you see depends on your monitor and may result inaccurate.
  4. The results of each individual user may be different.

9. Third Party Sites

This site may contain links to other third party sites ("Linked Sites"). Related sites are not owned and operated by us. Purchase, payment, delivery assurance, and all the other things about the goods, services or information ordered or received from the business entirely is a matter between you and related businesses. We do not take sides or in any way responsible for monitoring any transaction between you and third-party providers of products, services, or related information. You agree that we shall not be liable for any loss or damage of any kind incurred as a result of any such dealings or as a result of the third-party on this Site.

10. Termination and Changes

We have an absolute right to modify, suspend or cancel these Terms of Site and/or Services, including the guidelines, notices, operating rules, policies, instructions, including but not limited to Services benefits, the way to achieve the level of Program, the way to earn Services points, and the way to evaluate the eligible purchase and/or other Site and/or Services activities, and any part of it, at any time without prior notice. We urge you to examine the Terms of this page periodically. You are supposed to know and to abide by any changes in the Terms to continue to use and/or to access the Site.

We also reserve the right to disable and to audit your account at any time, in our sole discretion. If there is inaccurate/untrue data, a misuse of the Site and/or Services, failure to comply with the Site and/or Services requirements, inactive account for more than 12 months, actions that harm our interests, fraud or attempted fraud, you will no longer meet the requirements to participate in the Site and/or the Services and we reserve the right to suspend, terminate or refuse your account.

You can choose to cancel your account by sending an email to [email protected]

11. Indemnity and Limitation of Liability

We are not be responsible for any incorrect or inaccurate transcription of information or damages arising out of or in connection with your account, the Terms or contents, including but not limited to any loss arising from changes or termination of the Site and/or the Services or as a result of the redemption and/or the use of points/gifts by you. This applies to any kind of all damages, including but not limited to damages for any direct, indirect, incidental, consequential, income or profit, technical, and other non-technical.

By agreeing to these Terms, you agree to indemnify, defend, freeing neither Looké Cosmetics nor our parents, directors, officers, employees, consultants, agents, and affiliates from any and all third party claims, liability, damages and/or expenses (including but not limited to, legal fees) arising from the use of this Site or your violation of these Terms. You also agree that no claim or action in (1) agreement, warranty, or error (including omission) arising out from your involvement in the Membership Program, (2) using a gift or other benefits or these Terms that you carry more than one (1) year after the cause of action relating to claims or actions arise. If you are not satisfied with the Site and/or the Services, you can terminate your account/Membership. We have no obligation, indemnity, or responsibility to you.

12. Applicable Law

These Terms are governed by the Indonesian laws, without giving any principles of conflicts of Indonesian Law. Looke and Customer/User Site and/or Services (collectively, the "Parties") agree that any dispute, claim or controversy arising out from and/or related to these Terms shall be resolved by arbitration conducted in Indonesia. The Parties also understand that all disputes arising from and/or in connection with these Terms which cannot be resolved informally within 30 days will be submitted to the exclusive jurisdiction of the arbitration. No arbitration under these Terms shall be consolidated with other arbitration.

If you have further questions, you can send an email to [email protected] or you can also get answers that are already available in our FAQ section.